Every public service providers must conduct an assessment or evaluation of the service performance. Public satisfaction survey is one of some evaluations done. Pekalongan city’s DPMPTSP as SKPD for public service providers has carried out the public satisfaction survey since 2010.
No | Tahun | Indeks | Predikat |
1 | 2010 | 74.50 | Baik |
2 | 2011 | 75.25 | Baik |
3 | 2012 | 81.30 | Sangat Baik |
4 | 2013 Periode Pertama | 73.15 | Baik |
5 | 2013 Periode Kedua | 76.60 | Baik |
6 | 2014 Periode Pertama | 75.71 | Baik |
7 | 2014 Periode Kedua | 75.52 | Baik |
8 | 2015 Periode Pertama | 79.01 | Baik |
9 | 2015 Periode Kedua | 77.04 | Baik |
10 | 2016 Periode Pertama | 88.73 | Sangat Baik |
11 | 2016 Periode Kedua | 81.26 | Baik |
12 | 2017 Periode Pertama | 85.34 | Sangat Baik |
13 | 2017 Periode Kedua | 93.58 | Baik Sekali |